Terms of Service

Last updated: March 4, 2026

1. Acceptance of Terms

By accessing or using the Yugy platform ("Service"), operated by Yugy Inc. ("we," "us," or "Yugy"), you agree to be bound by these Terms of Service. Yugy is an online marketplace connecting users planning events — including birthday parties, graduations, baby showers, and wedding showers — with vetted event professionals ("Partners"), including DJs, photographers, caterers, decorators, bakers, entertainers, florists, and venues.

2. The Marketplace

Yugy provides a platform for users to discover, compare, and book event professionals. We are not an event planning company, staffing agency, or employer of any Partner. Partners are independent businesses. Yugy facilitates the connection and transaction between users and Partners.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the security of your credentials and for all activity under your account. You must be at least 18 years old to use the Service.

4. Bookings & Payments

Bookings made through Yugy are agreements between the user and the Partner. Yugy processes payments on behalf of Partners. Prices displayed include Yugy's service fee. Refund and cancellation policies are outlined in each Partner's listing and Yugy's cancellation policy.

5. Partner Obligations

Partners agree to maintain accurate listings, honor confirmed bookings, carry appropriate insurance, and comply with all local laws and regulations related to their event services.

6. Yugy Guarantee

If a confirmed Partner cancels, Yugy will attempt to find a qualified replacement. If no replacement is available, the user will receive a full refund. The Yugy Guarantee is subject to the conditions described in our Help Center.

7. Prohibited Conduct

Users may not: circumvent Yugy's payment system; provide false information; harass other users; use the platform for unlawful purposes; or attempt to take transactions off-platform after being connected through Yugy.

8. Intellectual Property

The Yugy name, logo, and platform design are the property of Yugy Inc. User-submitted content (reviews, photos) grants Yugy a non-exclusive license to display such content on the platform.

9. Limitation of Liability

Yugy is a marketplace facilitator. We are not liable for the quality of services provided by Partners, property damage, personal injury, or any disputes between users and Partners beyond the scope of the Yugy Guarantee. Our total liability is limited to the service fees paid to Yugy for the relevant transaction.

10. Dispute Resolution

Disputes will be resolved through binding arbitration in Cook County, Illinois, under the rules of the American Arbitration Association. You waive the right to participate in a class action lawsuit.

11. Platform-Only Defense

Yugy is a technology platform that connects customers with independent service professionals ("Partners"). Yugy is not a party to any transaction between customers and Partners. Yugy does not employ, supervise, direct, or control any Partner. Partners are independent contractors solely responsible for the performance, quality, and legality of the services they provide. Nothing in these Terms creates an employment, agency, joint venture, or partnership relationship between Yugy and any Partner.

12. Regulated Services & Alcohol Disclaimer

Partners providing bartending, alcohol service, or other regulated activities are solely responsible for obtaining and maintaining all required licenses, permits, and certifications applicable to their services. This includes, but is not limited to: BASSET certification (Illinois Beverage Alcohol Sellers and Servers Education and Training), liquor licenses, food handler permits, health department certifications, and any other credentials required by applicable law.

Yugy makes no representations or warranties regarding any Partner's licensing status, qualifications, or compliance with applicable regulations. Customers acknowledge and agree that Yugy is not liable for any claims, damages, fines, penalties, or issues arising from regulated services performed by Partners.

With respect to alcohol-related services, Yugy does not sell, serve, distribute, or provide alcoholic beverages. Yugy is not a "provider" or "seller" of alcohol as defined under the Illinois Liquor Control Act or the Illinois Dram Shop Act (235 ILCS 5/6-21). All liability related to the service of alcohol rests solely with the Partner and/or the host of the event.

13. Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

You and Yugy agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Service shall be resolved exclusively through final and binding arbitration, rather than in court, except that either party may bring qualifying claims in small claims court if they meet jurisdictional requirements.

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall take place in Cook County, Illinois, or at another mutually agreed location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: You agree that any arbitration or proceeding shall be conducted only on an individual basis, and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Yugy.

Opt-Out: You may opt out of this arbitration provision by sending written notice to legal@getyugy.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration clause.

14. Background Checks & FCRA Compliance

By using the Service, you acknowledge and authorize Yugy (or its designated third-party providers) to obtain consumer reports and/or investigative consumer reports, including background checks, in accordance with the Fair Credit Reporting Act ("FCRA") and applicable state laws.

Partners consent to background checks and business credit checks as a condition of accessing and maintaining their account on the platform. Results are used solely for platform safety, trust verification, and eligibility determinations. Yugy will comply with all FCRA requirements, including providing required disclosures and obtaining necessary authorizations before procuring any consumer report.

15. Assumption of Risk

Users acknowledge and accept that there are inherent risks associated with hiring independent service professionals, including but not limited to property damage, service quality variations, and personal injury. While Yugy provides Trust Score ratings and verification tools to assist users in evaluating Partners, Yugy does not guarantee the outcome, quality, or safety of any services performed by Partners. Users are strongly encouraged to independently verify Partners' credentials, insurance coverage, and references before booking.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance. We will notify users of material changes via email or in-app notification.

17. Contact

Questions? Email us at legal@getyugy.com.